Pepperjam Network - The Missing Link for eBay Partner Network
Affiliate Marketing, Affiliate Programs, Build a Niche Store - BANS Do-Follow CommentsBy, JR
Recently eBay left Commission Junction and created an in-house affiliate program, eBay Partner Network (EPN). Well, to say the least this was not eBay’s finest moment.
Soon after millions of affiliates switched their accounts from CJ to EPN, the eBay discussion forums began to be bombarded with postings of missing commissions, 0 impressions and complaints of missing ACRU’s and overall faulty tracking.
After some denial and general silence from eBay, they finally admitted that a “small percentage” of affiliates were experiencing tracking issues and specifically with ACRU’s and EPN went on to assure everyone that they are working to fix the problem as soon as possible.
Why am I telling you this? Well, first of all I am an active eBay affiliate and dedicated BANS (Build A Niche Store) user and I have several readers who are as well. I am also one of those that fell victim to EPN’s “non-existent” tracking problem, and as you can imagine I was not a happy affiliate.
Second, in general, in Affiliate Marketing it is crucial that the affiliate management program is accurate and tracks correctly, so that commissions that we all word so hard for in our Internet Marketing efforts are credited back to us correctly.
So while eBay really dropped the ball by leaving Commission Junction and creating somewhat of a fiasco with EPN, they have recently made one good decision and that is to join the Pepperjam Affiliate Network.
While most of my BANS stores tracking seemed to be consistent with EPN, two of them were not and so I decided to switch those store’s tracking to Pepperjam. And within two days of the switch I began to see impressions, clicks and commissions.
So, if you are having problems with EPN tracking or if you are not an eBay affiliate and you are looking for an accurate affiliate network that has a variety of merchants, please check out the Pepperjam Network.
I highly recommend Pepperjam, they have proven to me that their tracking works and is trustworthy and they provide me with great piece of mind.
Also, Pepperjam provides excellent support and customer service to their affiliates with response time of less than 24 hours to email support requests.
On top of everything else Pepperjam is now giving all new affiliates a $10 bonus just to sign up.
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July 20th, 2008 at 10:14 pm
OK, that is a major issue. EPN has many many affiliates! I can not even imagine how much money was lost due to that!
Now that they are with Pepperjam, is it similar to how the commission junction set up was or their own in house? I mean do affiliates have the same capabilities?
JR reply on July 20th, 2008 10:40 pm:
@ Work at Home Mom Tara
I know, I would guess probably millions were lost, some top affiliates were reporting going from $1500 days with CJ to 0 days with EPN.
Set-up with Pepperjam is closer to CJ than EPN. RSS feeds, banners, text links and Pepperjam has a customized contextual ads creator for several of their merchants, I haven’t used it, since, as you know, Tara, with BANS the stores feeds are built in and practically build themselves, but it looks good.
Overall Pepperjam is much more inline with CJ, the reports are similar and easier to generate than EPN, also, as opposed to EPN, Pepperjam does not require certain parameters to be set in order to run reports, like Regional Settings, which with EPN if you did not select eBay US, the report would be incomplete and leave out bids and winning bids, and because this is not made clear when selecting reports, you had to try all the options before getting the information you want, what a hassle?
Pepperjam also has a neat color graph that shows commiss by months.
I for one, have switched all but one store to Pepperjam and will use Pepperjam for all future BANS stores, EPN really seems to be going nowhere.
July 21st, 2008 at 8:15 am
JR,
Thanks for the post.
eBay has been a tremendous success for us since joining Pepperjam Network in large part to affiliates like you!
We have thousands of affiliates in the program who really appreciate the high level of dedicated service that we provide, as well as exclusive tools like the pepperjamADS affiliate marketing widget.
Thanks for your support!!!
We hope you readers check us out!
Kris Jones
CEO,
Pepperjam
JR reply on July 21st, 2008 3:53 pm:
@ Kris
Thanks for dropping by Kris, and thanks for the great Affiliate Network you built!
July 21st, 2008 at 10:15 pm
$1500 days with CJ to 0 days with EPN? OH MY, that is ridiculous! I can not imagine being that affiliate who lost all of that money!
Do you know if ebay has any plans on trying to figure it out and reimburse those affiliates who did in fact lose money?
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JR reply on July 22nd, 2008 12:08 am:
@ Work at Home Mom Tara
eBay has posted that they will be backtracking and doing their best to retrieve these commissions and crediting the affiliates, but, I wonder how they can do this when they can’t even seem to track all current commissions? They also said that the best way to fix these problems is via individual affiliates submitting their problems via support tickets and they will do their best to address individual problems.
July 22nd, 2008 at 12:32 am
Yeah I wonder how they will be able to retrieve lost commissions. It would be great for all of the affiliates, I am just not sure it can be done especially when they can not track current commissions.
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